Reassure and empower your clients
Introduce a customer within a few clicks, opening them an account with individual access. Spend less time on the phone or writing emails. Reassure your customer offering them real-time tracking over their deliveries. They are 100% autonomous, on laptop, tablet and mobile phone.
Centralize all your deliveries
Cyke is adapted to all bike delivery models. Gather all your deliveries in one place—from pickups at neighborhood shops to cross-docking at hubs for large courier networks. From wholesalers storing in your warehouse to e-commerce startups needing reverse logistics and container returns. From waste collection for communities to goods pickup from producers.
Save time on billing
Set up custom pricing grids and assign them to your clients. Provide visibility on pricing and additional fees. Easily bill at the end of the month with clear delivery exports.
Ease your customer service by managing unexpected issues
Unexpected events are inevitable in logistics. They can be caused by your client (package not ready for pickup), by you (courier error), or by external factors (icy conditions causing delays). In any case, it's important to handle them properly to keep clients and recipients informed and to impact billing if necessary.
Delivery order
Each type of customer has its delivery ordering interface
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Customised manual form
Every customer has a form, adapted to its specific situation.
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Spreadsheet import
Your customers can import all their deliveries directly into Cyke from their own monitoring tools.
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Platforms and shipping agents
All-in-one integration with Urbantz, Woop, Socléo, Fleurs d'Ici, Storeshippers, MyTrooperS…
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E-commerce Plugins
Your ecommerce customers can easily connect their Shopify and WooCommerce online shops to Cyke in just a few clicks.
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API integration
Your customers with a complete software and an IT team can plug it into Cyke to automate their deliveries.
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EDI Interface
Cyke understands EDI flows and the INOVERT® standard to automate exchanges with transportation companies.
Main features
Address book
Recurring deliveries
Real-time tracking
SMS notifications
Monthly reports
Tailor-made pricing grids
Customised parcels for each customer
Returns to collect
Incidents management
Use Cyke for your deliveries
Or contact us at cyke@cargonautes.fr