Customer relations flow better
Introduce a customer within a few clicks, opening them an account with individual access. Spend less time on the phone or writing emails. Reassure your customer offering them real-time tracking over their deliveries. They are 100% autonomous, on laptop, tablet and mobile phone.
Designed for any bike delivery plan
Gather all your deliveries in one place, with interfaces tailored to each client. From the parcel picked up at a local store to cross-docking in a hub for major courier groups. From the wholesaler storing in your warehouse to the e-commerce startup requesting reverse logistics and storage. From waste collection for the municipal community to picking up goods from a producer.
Bill your clients easily
Configure pricing grids tailor-made for your customers. Offer them visibility over prices and extra charges. Bill at the end of the month without fuss, with complete file exports of all deliveries.
Manage Unexpected Events
Unexpected events are inevitable in logistics. They can be caused by your client (package not ready for pickup), by you (courier error), or by external factors (icy conditions causing delays). In any case, it's important to handle them properly to keep clients and recipients informed and to impact billing if necessary.
Delivery order
Each type of customer has its delivery ordering interface
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Customised manual form
Every customer has a form, adapted to its specific situation.
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Spreadsheet import
Your customers can import all their deliveries directly into Cyke from their own monitoring tools.
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Platforms and shipping agents
All-in-one integration with Coursicab, Woop, Socléo, Fleurs d'Ici, Storeshippers, MyTrooperS…
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E-commerce Plugins
Your ecommerce customers can easily connect their Shopify and WooCommerce online shops to Cyke in just a few clicks.
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API integration
Your customers with a complete software and an IT team can plug it into Cyke to automate their deliveries.
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EDI Interface
Cyke understands EDI flows and the INOVERT® standard to automate exchanges with transportation companies.
Main features
Address book
Recurring deliveries
Real-time tracking
SMS notifications
Monthly reports
Tailor-made pricing grids
Customised parcels for each customer
Returns to collect
Incidents management
Start using Cyke for your messenger company
Or get in touch at cyke@cargonautes.fr